About SoFast Removals
SoFast Transport is a privately owned company based in south west London offering removal services in areas such as Surrey, Croydon, Kingston, Epsom, and Sutton. It is a family owned business and is primarily setup for transporting and courier services, in addition we have great experience in house and office removals.
Removal Services
When it comes to moving house or office, we lighten the load in every way. We pick up, transport, deliver, assemble and dispose of pretty much anything and everything. So whether you’re starting a new life with your family or downsizing your office, we’re here to make it as easy on you as possible. Beginning with step one: A free, no-obligation quote.
Our Clients
As a newly established business we have undertaken many private jobs with satisfied clients, these jobs vary from small one item deliveries to full house removals. To date, our success is a result of good cliental rapport leading to recommendation by word of mouth and returning clients.
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Removals quote summary term of use
Parking: When it comes for parking the responsibility should be yours. If there are restrictions (red routes, yellow lines, residents only etc) a permit must be provided from the local council and so on … If there is no parking pre-arranged any parking fines received will be the responsibility of the customer and must be paid by the customer on completion, however we will not park illegally and the driver may have to leave if legal parking is not
Postponement or Cancellation: In case of postponing or canceling your removal up to 24 hours before the booking time, you won’t have to pay any charges. If you postpone or cancel within the 24 hours before booking time, you will be charged. We reserve the right to cancel or change dates and times.
Congestion & Toll Charges: There will be an extra charge of £11.50 when passing through the London Congestion Charge Zone, other congestion charge zones and tolls will be charged accordingly. (Unless otherwise stated)
Insurance: All goods are insured in the van for up to £40,000 and we are not liable for the first £100.00 per claim. It is the responsibility of the customer to ensure extra insurance is arranged if required.
Arrival / Delivery Times: Our arrival times are estimated and in case of delaying we will contact the customer. We do not take responsibility for delays to pick-up/delivery times due to busy traffic, bad weather etc.
Your packing responsibilities: We do not take the responsability for damaged goods that have not been well packed or protected.
Staff abuse: Verbal or threatening behavior will not be tolerated. If the driver is forced to leave the job because of abuse from the customer verbal or otherwise the customer will still be liable to pay in full.